Introduction
Welcome to Btronix.uk! We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.
Data Controller
Btronix.uk is the data controller responsible for processing your personal data. If you have any questions regarding this privacy policy or your data, please contact us using the contact form.
What Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, phone number, and shipping address.
- Payment Details: We securely process payments through trusted third-party payment gateways. We do not store your credit card information on our servers.
- Device and Usage Information: We collect data about your device, browser, IP address, and interactions with our website. This helps us improve our services and enhance your experience.
How We Use Your Information
- Order Fulfilment: We use your personal information to process orders, deliver products, and provide customer support.
- Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt out at any time.
- Analytics and Improvements: We analyse user behaviour to enhance our website, optimize content, and improve functionality.
Legal Basis for Processing
We process your data based on the following legal grounds:
- Contractual Necessity: To fulfil orders and provide requested services.
- Legitimate Interests: To improve our services and protect our business.
- Consent: For marketing communications (you can withdraw consent anytime).
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Your Rights
- Access: You can request access to the personal data we hold about you.
- Rectification: If your information is inaccurate, you can ask us to correct it.
- Erasure: You can request deletion of your data (subject to legal obligations).
- Data Portability: You can receive a copy of your data in a structured, commonly used format.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.
Third-Party Services
Our website may contain links to third-party sites, Facebook.com for example. If you have any concerns regarding any of such third-party services, please review their privacy policies separately on their website as their privacy policy is beyond our control.
Changes to this Policy
We may update this privacy policy periodically. Check our website for the latest version.